As professional refinishers, we know what it takes to satisfy our customers. You want your car looking like new, today and in the future.
When you see our guarantee, you can feel confident that you’re working with a shop you can count on. We offer this special lifetime* guarantee on repairs. Whether you own a domestic or import vehicle, our system provides extremely accurate color matches and long-lasting durability. These advanced refinishing products are applied by a trained Paint Technician. If any covered defects, such as peeling, cracking, crazing, extensive loss of gloss, color fading, color chalking, or moisture blistering, appear within the covered period as a result of material failure or workmanship, we will correct the problem.
We guarantee the work performed at Ben’s Collision & Customs so long as said vehicle shall remain under the present ownerwhip. This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse. Specifically excluded from this limited warranty is rust coming through the metal, scratches and gravel marks from normal driving conditions. This is a fragmented five part Limited Warranty, and specific additional stipulations pertaining to each fragmented part are stated hereafter:
1. METALWORK: Ben’s Collision & Customs provides a Lifetime Limited Warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting, or deterioration. The shop will, at its sole option, repair and repaint any metalwork warranted hereby.
2. PAINTING, STRIPES AND DECALS: Ben’s Collision & Customs provides a Lifetime Limited Warranty on painting-related priming and painting work against solvent blistering, peeling, hazing and excessive loss of pigmentation, and, a One (1) year Limited Warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The shop will, at its sole option, reprime, repaint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby. Paint Warranty is valid only when paint is applied over original factory finishes that are free of defect.
3. MECHANICAL REPAIRS: Ben’s Collision & Customs provides a One (1) year Limited Warranty on all mechanical repairs pertaining directly to original collision damage including suspension, air conditioning or other electrical assemblies or components. The shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.
4. PARTS: Ben’s Collision & Customs guarantees that we use quality replacement parts. Those parts are subject to the guarantee of that supplier. We will assist you in handling any claim under the supplier’s guarantee.
5. CUSTOMERS OBLIGATIONS: In order to obtain the benefits of this warranty, the owner of the vehicle must do the following: A. Present the owner’s copy of this warranty document to the warrantor before requesting warranted repairs or parts; B. Have any warranted repair, adjustment, or inspection made only at the premises of the warrantor during normal business hours.
SPECIFICALLY EXCLUDED are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this LIMITED WARRANTY, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in this LIMITED WARRANTY.
This LIMITED WARRANTY shall not be varied, supplemented, qualified or interpreted by any prior course of dealings.
LIFETIME shall mean the period of time which the owner of the vehicle at the time of the repair owns the vehicle. If such owner sells, trades, and/or transfers the vehicle to another person or entity, the warranty shall terminate and Ben’s Collision & Customs shall have no obligations relating thereto.
THIS WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by Ben’s Collision & Customs. The warranty is not transferable.